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GOT QUESTIONS?

We`ve got you covered

FAQ: FAQ

WHAT ARE MY PAYMENT OPTIONS?

We offer paypal, Post, Ebanking and Twint. You can see that by Checkout on your orders.

DO I HAVE TO PAY SHIPPING CHARGES EXTRA?

Yes, you have to pay shipping charges extra apart from the order amount.

DO WE HAVE GIFTCARDS?

yes we have, please check our vouchers.

DO YOU ACCEPT INTERNATIONAL ORDERS?

Yes, we accept the world wide order & ship through the Swiss Post. Will work soon with courriers.

ARE THE PRICES ON SHAJEE`S COLLECTION FLEXIBLE?

No, Beacause we always offer the best value by providing the lowest possible price in the industry.

HOW DO I RETURNS, EXCHANGE THE COMPLETED ORDER & HOW LONG WILL I HAVE TO WAIT FOR A REFUND?

We don’t take products return, exchange unless it is damaged during transit. We do check every piece before shipment exactly and pack them very carefully, so it should not damage. Please claim within 24h after you receive our package physically. In case we have to issue a refund, it will be issued within 7 workingdays after receipt of the returned goods

SHIPMENT BEFORE OR AFTER PAYMENT?

Always is the shipment after receiving your payment.

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